Privacy Policy

Last Updated: [01-March-2025]

At ConnectByCode (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (https://connectbycode.com) or engage with our services (including RedFox GPS and third-party system integrations).

By accessing our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following data:

A. Personal Data

• Contact Information (name, email, phone, company) when you inquire about services.

• Account Details (username, password) for RedFox GPS or client portals.

• Payment Information (billing details, invoices) for service contracts.

B. Technical & Usage Data

• Device/IP Information (browser type, operating system, IP address).

• Cookies & Tracking (see Section 4) for website analytics.

• GPS & Integration Data (vehicle locations, third-party API logs) if using RedFox or our integration services.

C. Third-Party Data

• Information from partners (e.g., GPS hardware providers) for service delivery.

2. How We Use Your Data

We process your information to:

• Provide and improve our software services (e.g., RedFox GPS, integrations).

• Communicate with you (support, updates, marketing*).

• Process payments and fulfill contracts.

• Comply with legal obligations (e.g., tax, fraud prevention).

• Analyze usage trends via cookies (Section 4).

*You may opt out of marketing emails anytime.

3. Data Sharing & Disclosure

We only share your data under these circumstances:

• With Your Consent (e.g., for third-party integrations).

• Service Providers (payment processors, cloud hosting, analytics tools).

• Legal Compliance (if required by law or to protect our rights).

• Business Transfers (mergers/acquisitions, with confidentiality safeguards).

We do not sell your personal data.

4. Cookies & Tracking Technologies

We use cookies to:

• Enhance website functionality (e.g., login sessions).

• Analyze traffic (Google Analytics).

• Deliver targeted ads (if applicable).

You can manage cookies via browser settings.

5. Data Security

We implement:

• Encryption (SSL/TLS) for data transfers.

• Access controls for sensitive information.

• Regular security audits.

However, no system is 100% secure, we cannot guarantee absolute protection.

6. Your Privacy Rights

Depending on your location (e.g., GDPR, CCPA), you may:

• Access, Correct, or Delete your personal data.

• Opt Out of marketing or data processing.

• Request Data Portability (for usable copies of your data).

To exercise these rights, contact us at [support@connectbycode.com].

7. International Data Transfers

Data may be processed globally (e.g., cloud servers), but we ensure safeguards like:

• Standard Contractual Clauses (EU transfers).

• Vendor compliance with privacy laws.

8. Retention Period

We retain data only as long as necessary for:

• Service delivery (e.g., active contracts).

• Legal/regulatory requirements.

• Dispute resolution.

9. Children’s Privacy

Our services are not intended for users under 16. We do not knowingly collect their data.

10. Updates to This Policy

We may revise this policy periodically. Changes will be posted here with an updated “Last Revised” date.

11. Contact Us

For privacy-related questions or requests, email:
Privacy Officer
[support@connectbycode.com]
ConnectByCode | https://connectbycode.com